WhatsApp Class: Establishing Students’ Writing Skill Through Feedback Activity in EFL Academic Writing Course
Abstract
This study concerned with how students established groups’ feedback that support their cognitive presence. This study used a case study. Convenience samples were 15 students majoring in English language education department at the university of Muhammadiyah Aceh. Thematic analysis was used to examine the information from the written-based communication that were converted into Microsoft Word documents. The data was processed using NVivo software to code indicators emerged. Content analysis was used to analyse comments in the draft and final essays after feedback activities. The results of the feedback activity showed that the students attempted to construct cognitive presence in chats and written texts. In WhatsApp, the triggering, exploration phases appeared. The students did much integration phase by giving types of corrections on draft essays. Also, they did resolution phase by re-writing essays. In the draft essays, the essays’ mistakes were 70.61%. In the final essays, the essays’ mistakes were 29.35%. The implication shows that collaboration via WhatsApp can be implemented to construct cognitive presence.
References
Allsop, D.B., Chelladurai, J.M., Kimball, E.R. et al. (2022). Qualitative Methods with Nvivo Software: A practical Guide for Analyzing Qualitative Data. Psych, 4(2), 142–159. Retrieved from http://doi.org/10.3390/psych4020013
Alvarez, I., Espasa, A & Guasch, T. (2012). The value of Feedback in Improving Collaborative Writing Assignments in An Online Learning Environment. Studies in Higher Education, 37(4), 387–400. Retrieved from http://dx.doi.org/10.1080/03075079.2010.510182
Andujar, A. (2016). Benefits of Mobile Instant Messaging to Develop ESL Writing. System, 62, 1-14. Retrieved from http://dx.doi.org/10.1016/j.system.2016.07.004
Awada, G. (2016). Effect of WhatsApp on Critique Writing Proficiency and Perceptions toward Learning. Cogent Education 3, 1264173, 1-26. Retrieved from http://dx.doi.org/10.1080/2331186X.2016.1264173
Bouhnik, D., & Deshen, M. (2014). WhatsApp Goes to School: Mobile Instant Messaging between Teachers and Students. Journal of Information Technology Education: Research, 13, 217–231. Retrieved from http://www.jite.org/documents/Vol13/JITEv13ResearchP217-231Bouhnik0601.pdf
Carless, D. (2013). Trust and its role in facilitating dialogic feedback. In D. Boud., & Molloy (Eds.), Feedback in higher and professional education (pp.100-113). Routledge.
Cohen, L., Manion, L., & Morrison, K. (2018). Research Method in Education, 8ed. New York and London: Routledge Publisher.
Colom, A. (2021). Using WhatsApp for Focus Group Discussions: Ecological, Validity, Inclusion and Deliberation. Qualitative Research, 22(3), 1-16. Retrieved from http://doi.org/10.1177/1468794120986074
Dahdal, S. (2020). Using the WhatsApp Social Media Application for Active Learning. Journal of Educational Technology System, 49(2),1–11. Retrieved from http://doi.org/10.1177/0047239520928307
Dirkx, K., Brinke, D.J.T., Arts, J., & Diggelen, M.V. (2019). In-text and rubric-referenced feedback: Differences in focus, level, and function. Active Learning in Higher Education, 22(3), 1–13. Retrieved from http://doi.org.10.1177/1469787419855208
Farsia, L., & Sarair. (2023). Exploring Writing Challenges Faced by Students: Strategies for Enhancing Writing Skill in the Writing Class. Proceedings of the 1st International on Education, Science Technology and Health (ICONESTH) Conference 2023, pp. 1554-1562. Banda Aceh: Universitas Bina Bangsa Getsempena.
Fattah, S.F.S.A. (2015). The Effectiveness of Using WhatsApp Messenger as One of Mobile Learning Techniques to Develop Students' Writing Skills. Journal of Education and Practice, 6(32), 115-127.
Filiusa, R.M., et.all (2018). Strengthening Dialogic Peer Feedback Aiming for Deep Learning in SPOCs. Computer and Education, 125, 86-100. Retrieved from https://doi.org/10.1016/j.compedu.2018.06.004
Fitria, R., Trisnawati, I., & Mulyani. (2023). What Indonesian EFL Learners Perceive of Collaborative Writing: Experience in Writing Essays Online. English Education Journal (EEJ), 14 (1), 493-516. Retrieved from https://doi.org/10.24815/eej.v14i1.29227
Forbes, M. (2022). Thematic analysis: A practical Guide. Evaluation Journal of Australesia (EJA), 22(2), 132-135. Retrieved from https://doi.org/10.1177/1035719X211058251
Garrison, D.R. (2017). E-learning in 21st century: A community of Inquiry Framework for Research and Practice (3rd ed.). New York and London: Taylor and Francis.
Golzar, J., & Noor, S. (2022). Convenience Sampling. International Journal of Education and Language Studies, 1(2), 1-6.
Guasch, T., Espasa, A., Alvarez, I.M., & Kirschner, P.A. (2013). Effects of Feedback on Collaborative Writing in An Online Learning Environment. Distance Education, 34(3), 324–338. Retrieved from https://doi.org/10.1080/01587919.2013.835772
Haron, H., Kasuma, S.A., & Akhiar, A. (2021). Developing ESL Writing Content through Online Discussions on WhatsApp. International Journal of Virtual and Personal Learning Environments 11(2), 18-35. Retrieved from https://doi.org/ 10.4018/IJVPLE.2021070102
Hosler, K.A., & Arend, B.D. (2012). The Importance of Course Design, Feedback, and Facilitation: Student Perceptions of The Relationship between Teaching Presence and Cognitive Presence. Educational Media International, 49(3), 217-229. Retrieved from http://doi.org.10.1080/09523987.2012.738014
Hsu, H.C.(2019). Wiki-Mediated Collaboration and Its Association with L2 Writing Development: An Exploratory Study. Computer Assisted Language Learning, 32(8), 945-967. Retrieved from http://doi.org/10.1080/09588221.2018.1542407
Huisman, B., Saab, N., Driel, J.V., & Broek, P.V.D (2018). Peer Feedback on Academic Writing: Undergraduate Students’ Peer Feedback Role, Peer Feedback Perceptions and Essay Performance. Assessment & Evaluation in Higher education, 43(6), 955-968. Retrieved from https://doi.org/10.1080/02602938.2018.1424318
Kim, Y., & Emeliyanova, L. (2019). The Effects of Written Corrective Feedback on The Accuracy of L2 Writing: Comparing Collaborative and Individual Revision Behavior. Language Teaching Research, 25(2), 1–22. Retrieved from https://doi.org.10.1177/1362168819831406
Mirza, E., Nasir, M.H., & Abdullah, M. (2022). Influence of Social Media Chat on English Writing Skills of The Students. Global Regional Review (GRR), VII(I), 1-8. Retrieved from http://dx.doi.org/10.31703/grr.2022(VII-I).01
Mulyono, H., Suryoputro, G., & Jamil, S.R. (2021). The Application of WhatsApp to Support Online Learning during the COVID-19 Pandemic in Indonesia. Heliyon, 7 (8), 1-8. Retrieved from https://doi.org/10.1016/j.heliyon.2021.e07853
Qiao,Y., Tang, Y., & Hew, K.F. (2018). Student Cognitive Presence in Small Group Collaboration Facilitated by Mobile Instant Messaging. International Journal of Educational Technology and Learning, 2(1), 14-24. Retrieved from https://doi.org/10.20448/2003.21.14.24
Rahmadi, I.F. (2020). WhatsApp Group for Teaching and Learning in Indonesian Higher Education. What’s Up? International Journal of Interactive Mobile technology (iJIM), 14(13), 150-159. Retrieved from https://doi.org/10.3991/ijim.v14i13.14121
Riski, L.N., & Ahmad, A. (2021). An Analysis of Online Learning in Academic Writing Course during the Covid-19 Pandemic. Journal of English Language and Education (JELE), 6(2), 251-263. https://doi.org/10.31004/jele.v6i2.175
Salikin, H., & Tahir, S.Z. (2017). The Social Media-Based Approach in Teaching Writing at Jember University, Indonesia. International Journal of English Linguistics, 7(3), 1-12. Retrieved from https://doi.org/10.5539/ijel.v7n3p46
Sarair, Astila,I., & Yuniari. (2029). Students Awareness of Plagiarism in Paraphrasing English Text. Getsempena English Education Journal (GEEJ), 6(2), 258-266. Retrieved from https://doi.org/10.46244/geej.v6i2.882
Shang, H.F. (2019). Exploring Online Peer Feedback and Automated Corrective Feedback on EFL Writing Performance. Interactive Learning Environments, 30(1), 1-13. Retrieved from https://doi.org.10.1080/10494820.2019.1629601
Utheim, A.S., & Wittek, L. (2017). Dialogic Feedback and Potentialities for Student Learning. Learning, Culture and Social Interaction 15,(0) 18–30. Retrieved from Retrieved from http://doi.org.10.1016/j.lcsi.2017.06.002
Vogiatzis, D., Charitonos, Giaxoglou, K., Lewis, T. (2022). Open world learning: Can WhatsApp facilitate interaction? A Case study of adult language learning. Routledge.
Yang, S.H. (2016). Conceptualizing Effective Feedback Practice through An Online Community of Inquiry. Computers & Education journal, 94 (1), 162-177. Retrieved from http://dx.doi.org/10.1016/j.compedu.2015.10.023
Yin, R. K. (2013). Validity and Generalization in Future Case study Evaluations. Evaluation, 19(3), 321–332.Retrieved from https://doi.org.10.1177/1356389013497081
Zainal, Z. (2016). Case Study as A Research Method. Jurnal Kemanusaian 7(0), 1-6. Retrieved from https://www.researchgate.net/publication/41822817
![](/public/icon-graph.png)
![](/public/icon-pdf.png)